Cover Notes: "Open for business " a conversation with Petra Hielkema and Alexander Vollert

A discussion of the opportunities and risks related to AI in insurance, open insurance and the European Commission’s proposed framework for financial data access (FIDA).

Moderator: Michaela Koller, director general, Insurance Europe



Petra Hielkema has been EIOPA’s chairperson since September 2021. She is also a member of the steering committee and the general board of the European Systemic Risk Board and is a voting member of the executive committee of the International Association of Insurance Supervisors (IAIS), as well as being the champion of the IAIS Fintech Forum.

Prior to becoming EIOPA chairperson, Petra was division director, insurance supervision at De Nederlandsche Bank (DNB), the Dutch central bank. She joined DNB in 2007 as a policy advisor, contributing to the development of Solvency II. In 2013, she became head of insurance policy and, in 2015, she was appointed head of the DNB Expert Centre for fit and proper assessments. In 2017, Petra became director of payments and markets. Before joining the central bank, Petra had an international career in the oil and gas industry.

Alexander Vollert has been AXA’s chief operating officer and CEO of group operations since December 2021. He joined AXA in September 2016 as CEO of AXA Germany, where he conducted a fundamental digital transformation.

Before joining AXA, Alexander worked at Allianz Germany for over seven years in various roles, from head of business organisation to COO for life, health and P&C and finally CEO of the German P&C business. Prior to that, he worked for consultants McKinsey for nine years in various markets and on various insurance-related topics.

He is a member of the supervisory board of AXA Venture Partners and a member of the advisory board of the AXA Research Fund.


Michaela Koller is director general of Insurance Europe, the European insurance and reinsurance federation. She is currently also secretary general of the Global Federation of Insurance Associations (GFIA).

Michaela has worked in Brussels for the last 30 years. Prior to joining Insurance Europe in February 2007, she held management positions in different banking trade bodies. Michaela has served as a member of various consumer/industry groups and advisory groups established by the European Commission.