Insurance EuropeInsurance Europe
Data protection

Data processing is key for insurers and consumers

Insurers recognise the importance of data protection, since data processing lies at the very heart of their business. Insurers process data to analyse the risks that individuals wish to cover and this allows them to tailor their products accordingly.

Data processing also plays an essential part in evaluating and paying policyholders’ claims and benefits as well as in detecting and preventing fraud.

The new European data protection regulatory framework — the General Data Protection Regulation (GDPR) — became fully applicable on 25 May 2018. It introduces new requirements for insurers, provides enhanced rights for consumers, strengthens data authorities’ powers and establishes high upper limits for fines in cases of non-compliance.

But did the GDPR deliver on its aims of enhanced protection and greater harmonisation of data protection rules? This question is examined in an insight briefing that also looks at whether the GDPR is compatible with insurers’ need to innovate for the benefit consumers.



Insurance Europe has also published infographics with overviews of insurance consumers’ rights and insurers' obligations under the GDPR. 


Related items
Show more
Position papers
Show more
2 November 2017
William Vidonja
William Vidonja
Head of conduct of business
Ana-María Llorente
Ana-María Llorente
Policy advisor