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Insight briefing: Better, not more, information for consumers

Insurance Europe has today published an insight briefing on the need to provide consumers with the appropriate amount of information to make informed decisions when purchasing insurance products.

Insurance Europe supports effective EU consumer protection rules that enable individuals to compare products and make informed decisions. To achieve this, these rules must be consistent, coherent and well-designed.

However, the insight briefing outlines why overloading people with information could simply confuse them, leading to ill-informed decisions and potentially, when a claim comes, unhappy consumers.

You can access the insight briefing here.

Published 5 December 2016
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